Arash ZN
[Zaker Nezhad]
About Me
Highlights:
- Demonstrated ability to provide satisfactory solutions to customers with excellent problem-solving skills developed through 4+ years of customer support experience
- Advanced Microsoft Word, PowerPoint, Excel, Access, Power Platform, Outlook, 365, Dynamics, Sharepoint
- Use tools like Power BI, and Excel, (SQL, python as asset), to develop and report findings on KPIs
- Advanced experience with visual analytics tools e.g. Power BI, Cognos, Tableau
- Team leader and collaborator who drives teams to success with previous experience in training new hires
- Practicum: I did a summer practicum at Economic Development Lethbridge (EDL) as an IT Consultant and improved their systems and made them work more efficiently. During my three months of experience working with a not-for-profit organization, I helped them find ways to facilitate their everyday routine tasks by implementing more automation tools like Microsoft Power Platform Automate, Zapier.
• Recommendations: Please see my recommendations.